Using Ninchanese

Get to know the basics and a few helpful tips along the way!
Don’t hesitate to contact us if you don’t find the answer to your question.

Deactivating your account

To deactivate your account on Ninchanese, you simply need to contact us. To write to us, you can :

  • Send us an email telling us you’d like to deactivate your account on Ninchanese. We’d love it if you could also tell us what made you want to deactivated your account, so we can improve your experience and all our users’. We’ll answer you shortly.
  • Get in touch with us directly on the app. To do so:
  1. Click on your profile picture in the top right of the menu
  2. Select Help
  3. Click Send a new message
  4. Tell us you want to deactivate your account and if possible, what made you decide that. We’d really appreciate it.
  5. Hit Submit. We’ll answer you shortly.

Not sure you want to deactivate your account? Perhaps you’re looking to reset your progress or learn about our 14-day money back guarantee.

NinchaneseDeactivating your account